FAQs

Your initial visit will be conducted in person and includes an above-the-waist physical examination. Typically, this appointment lasts around 90 minutes. However, if symptoms of low thyroid function are present and additional testing is necessary, the appointment may extend up to 120 minutes.
At the conclusion of your visit, you will be provided with personalized guidance to help you understand your treatment plan and a plan for ongoing support to achieve optimal hormone balance (as well as improvements in diet and lifestyle). Please bring all of your current prescriptions and supplements, in their original bottles, to your appointment. This will help us ensure accuracy and provide you with the
best possible care. Here at our practice, we place great emphasis on patient education and providing individualized care. We believe that dedicating ample time to each patient sets us apart from almost all other providers and allows us to better address your health needs.

At this time, SYNOLO WELLNESS does not participate with any insurance carriers. We cannot submit medical claims on your behalf or assist you in claim resolution. All appointments are strictly on a self-pay, fee-for-service basis. However, we can provide you with a superbill/invoice, and some labs can be run through your insurance.

The exception being, insurance may be help with the costs of laboratory services.

Many of our services are covered by your health savings account (check with your plan manager).

• New patient appointment (90 to 120 minutes) $350
• Follow-up appointment (30 minutes) $250

Labs, supplements, advanced testing, and other services vary based on the specific needs of each patient.

Most women schedule an initial visit and one or two follow up visits per year while continuing to take female hormone medications.

The Menopause Society recommends that women using female hormone medications be evaluated every 6 months. Occasionally other health conditions, increased stress, lifestyle changes and aging can cause further hormonal imbalances and the need for additional appointments.

If you are starting thyroid medication your dose may need to be titrated or adjusted upward gradually and this can take several visits. Once your symptoms are well managed you will need to be seen every 6-12 months for ongoing management. Thyroid lab tests are required annually or more often if needed.

Patients may also ask quick questions regarding their treatment plan in-between visits via the online patient portal messaging system! We will respond within 2 business days. Questions not related to the treatment plan are best suited for patient visits.

For anything emergent, please contact your primary care provider. For emergency medical issues, please visit an emergency care center or call 911.

We often prescribe compounded hormones in customized doses which allows for you to receive your hormone medications in doses prepared just for you.

Special pharmacies called compounding pharmacies make up each prescription using USP ingredients at the time the medication is ordered. All compounding pharmacies are regulated through each state’s board of pharmacy. Your individually compounded hormone medication is mailed to you, usually within 1-3 business days after it is ordered.